About Mellowmuse

Based in Tokyo, Japan, Mellowmuse was setup in 2008, by english musician/programmer Gary Newby, with the aim of producing high quality, affordable audio software. Gary has been writing and recording music professionally since the early 80's, and when not coding, writes and arranges for a variety of artists and record labels in Japan.

Technical Support

If you have any difficulties using our software, please email us. Include as much information as possible about your system set-up so we can deal with your issue as efficiently as possible. Email only technical support is available to registered customers .

Sales

Please direct all pre/post sales enquiries via email .

Forum

Check our forum as it often contains useful feedback and insights from other Mellowmuse customers. You must register in the forum to post, this is separate to your user account.

Plugin Formats

Our Windows plug-ins are XP SP2/Vista compatable. Our Mac plug-ins are universal binary format, for OSX 10.4.x and upwards and will work on G4/G5 macs as well as Intel processor based models.

Purchasing

Credit card orders are processed securely via PayPal. Once your order has cleared you will be emailed instructions on downloading your license. Remember to check for any spam filtering on your mailbox. Note that you do not need to be a member or sign up to use Paypal.

Refunds

All software sales are non-refundable. Please download a demo of the software before purchasing to check your system compatability and that our software meets your requirements. This can not be stressed enough!

Demo Versions

Click the download buttons to download a fully functioning demo. The only limitation of the demos is the insertion of low volume noise at random intervals. Demo versions can converted to the full version by purchasing a license.

Free Updates

All plugin updates are free to our customers.

License

You may install each plug-in you purchase on up to 3 machines which you own at any one time. Licenses are non-transferable at present.

Installation and Authorising

Simply place the license key file you download from our user area, into the same folder as the plugin to authorise it. The default plugins folder locations are:
Windows:
RTAS: C:/Program Files/Common Files/Digidesign/DAE/Plug-Ins
VST: C:/Program Files/Steinberg/VSTPlugins
Mac:
RTAS: /Library/Application Support/Digidesign/Plug-Ins
VST: /Library/Audio/Plug-Ins/VST
AU: /Library/Audio/Plug-Ins/Components